When individual interaction is what matters the most
Recording of IP extensions is a pure software solution which in some cases requires the use of a managed switch with port mirroring.
In case of TDM (Digital) phones , the solution includes audio capture cards installed on PCI or PCIe slots of the server, and connected to each extension at the MDF.
Both solutions allow recording on demand, and may be enhanced with optional modules for real-time monitoring and listening of the recordings (Recall View) and tagging of the recordings during the call (Recall View One).
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