80,000 satisfied customers
Powerful, intuitive, and effective solutions.
We are here to help you! We offer you quality solutions to optimize your customer relations. We do NOT leave you alone. We guide you and stay with you in all phases of your project.
Who we are
We are world leaders in profesional communication solutions, with over 60 years of experience in the Telecommunications sector, present in 50 countries and with products recognized and certified by the most prestigious manufacturers in the market.
We seek your satisfaction and that of your customers by providing automation solutions and efficient management of conversations so that you can offer your customers exceptional and 100% personalized service.
We help thousands of customers manage their calls.
We incorporate social networks as a new communication channel.
We develop Chatbots and Voicebots to automate processes and personalize interaction with access to databases and the company’s IT systems.
The best conversations are created with Jusan’s Smart solutions
Thanks to Jusan and its solutions, in Formarte, we have been able to identify our customers, improve the quality of our service and reduce response times. When it comes to administration, everything is easier. We have the flexibility to make the changes we want and to manage our work team with the different campaigns. Jusan, in addition to having provided us with a solution that is easy to administrate, provides us with an excellent advisory service and technical support with immediate answers to any need we may have.
Jusan has a reliable system that allows tracking the calls made to the call center by filling out forms that allow the proper management of information. In addition to having an excellent product, they have outstanding support that has allowed the correct operation of the platform.
Sergio Andrés Lopera Pérez
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